Extreme Exhange rates used on holiday transactions

How to deal with disputed transactions using credit cards.

Extreme Exhange rates used on holiday transactions

Postby iceman on Sat Dec 04, 2004 8:24 pm

I'm furious !!!

On holiday abroad, I bought a digital camera, on my credit card and expected to pay the exchange fees i.e. 2 to 3% as expected. What happaned was that the card processor for the retailer converted the transaction into EUROS ! at their own exchange rate and then I was charged in sterling on my credit card. This charge was more than 10% of the cost of purchase ! Much greater than what the cost would have been, should have been i.e.about 2.5% !
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Postby cardjunkie on Sat Dec 04, 2004 8:28 pm

Chase it up with the credit card company.

say you did not agree to this transaction, maybe request a chargeback
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Postby louise on Sat Dec 04, 2004 8:32 pm

Keep your reciept !, that shows what currency you were charged in and thus it is that currency that should show up in your credit card, with your card company applying the exchange rate charges,
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Postby Quinn on Sun Feb 13, 2005 5:33 pm

use the nationwide credit card for overseas transactions

They don't add any extra fees on top
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Re: Extreme Exhange rates used on holiday transactions

Postby Tabby on Tue Mar 08, 2005 12:40 am

iceman wrote:I'm furious !!!

On holiday abroad, I bought a digital camera, on my credit card and expected to pay the exchange fees i.e. 2 to 3% as expected. What happaned was that the card processor for the retailer converted the transaction into EUROS ! at their own exchange rate and then I was charged in sterling on my credit card. This charge was more than 10% of the cost of purchase ! Much greater than what the cost would have been, should have been i.e.about 2.5% !


Thats dispicable - Daylight robbery !
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Postby Guest on Wed Aug 17, 2005 4:55 am

outragious !
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Postby PKQ on Thu Oct 19, 2006 9:54 pm

Many credit card issuers have tripled the charges for foreign billings. They've been quietly adding new fees for the past few years--so quietly that consumers have sued Visa, MasterCard, and American Express, saying the markups were not properly disclosed. (Card issuers are now starting to break out the extra charges on statements.)

Despite the rising costs, credit cards remain the best way to pay when you're crossing borders, if you bring the right ones (and, of course, if you pay off your bill every month). Also pack an ATM card and some traveler's checks and foreign currency for smaller purchases. All payment methods have their costs; here's how to keep them to a minimum:

Most major credit-card issuers that have increased fees have added a 2 percent markup to Visa and MasterCard's 1 percent currency-conversion fee. Avoid the 3 percent trap by using cards issued by the many small banks and credit unions that don't add markups. Another option is American Express, which charges a flat 2 percent. Discover Card charges no fees for foreign billings

(Whichever card you use, avoid cash advances. Fees can exceed 5 percent, plus the interest rate may be higher than what you'd pay for regular credit-card purchases.)

Some overseas merchants will convert your bill to dollars. That service would seem to erase transaction fees, but it could cost you more. Visa now charges its 1 percent fee on foreign purchases made in dollars. MasterCard will introduce similar fees in October. In addition, retailers may tack on fees for converting charges into dollars. Rent a Hertz car overseas and the company will convert your bill into dollars and charge you 2.5 percent.

Watch out for ATM fees. Debit cards offer easy access to cash through ATMs and the same good rates as credit cards, but you could get hit with charges as high as £5.
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